Frequently Asked Questions
Everything you need to know about your Winmau darting equipment and orders.
How should I maintain my Winmau dartboard to ensure longevity?
To maximize the life of your dartboard, rotate the number ring regularly to distribute wear across the sisal fibers. Ensure the board is kept in a dry environment and never use water or liquids to 'clean' the surface, as this will damage the fibers.
What is your shipping policy for heavy items like dartboard cabinets?
We offer specialized shipping for bulky items. Most orders are processed within 24-48 hours. Shipping costs and delivery timelines are calculated at checkout based on your location and the weight of the professional-grade equipment.
Can I return a set of darts if I don't like the grip?
We accept returns within 30 days of purchase, provided the darts are in their original, unused condition and packaging. Please note that used dart flights or shafts cannot be returned for hygiene and wear reasons.
Are Winmau dartboards tournament-approved?
Yes, our flagship boards, such as the Blade 6 series, are manufactured to international match specifications and are the choice of leading professional darts organizations worldwide.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Do you offer a warranty on electronic dartboards?
Yes, all Winmau electronic dartboards come with a 12-month manufacturer warranty covering technical defects. This does not cover physical damage resulting from improper use or impact.