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Returns & Exchanges

At WINMAU, we want to ensure you are completely satisfied with your darting equipment. If you are not 100% happy with your purchase, you can return your unused items in their original packaging within 30 days for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Gear

    Securely pack the unused products in their original WINMAU packaging, ensuring all flights, shafts, and accessories are included.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

  • 4.
    Receive Your Refund

    Once our warehouse team inspects the returned equipment, we will process your refund to the original payment method within 5-7 business days.