Returns & Exchanges

At WINMAU, we want to ensure you are completely satisfied with your darting equipment. If you are not 100% happy with your purchase, you can return your unused items in their original packaging within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely pack the unused products in their original WINMAU packaging, ensuring all flights, shafts, and accessories are included.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned equipment, we will process your refund to the original payment method within 5-7 business days.